How does Payful ensure the security of merchant funds and payments?
The Payful Group holds regulatory licenses in Hong Kong, the United States, and other regions. We collaborate with numerous global banks to provide clients with comprehensive financial services—including cross-border remittances, foreign exchange, payment acquisition, and card issuance—through multi-currency accounts, supporting businesses in their global operations.
To ensure the security of client funds, Payful implements stringent fund management and technical measures. All client funds are held in segregated designated bank accounts. Payful only transfers or exchanges funds based on explicit client instructions, unless required by law. To guarantee the transparency and accuracy of fund flows, Payful conducts regular account reconciliations. Each transaction undergoes multiple verifications between our internal systems and partner banks to ensure accuracy.
Furthermore, Payful employs advanced risk management strategies and maintains close partnerships with several internationally renowned banks, effectively diversifying fund-related risks and ensuring the safety of funds.
Regulatory Licenses and Compliance Certification
The principal operating entity, Global E-Payment Limited, is regulated by Hong Kong Customs and holds a Money Service Operator license (MSO License No.: 18-08-02545).
Additionally, the Payful Group's affiliated companies hold the following licenses:
● Payful Link Limited (formerly Better Finance Limited) is a licensed money lender regulated under Hong Kong's Money Lenders Ordinance (Money Lender License No.: 1270/2025) and acts as the primary issuer for the Payful Card, a virtual credit card (VCC) product under the Payful Group.
● Global E-Payment (USA) LLC (MSB Registration No.: 31000220103762) is regulated by the U.S. Financial Crimes Enforcement Network (FinCEN) and holds a Money Services Business (MSB) license.
● In Canada, Payful's associate company, Glopay Technology Limited, is registered as a Money Services Business(MSB) (MSB Registration No. C100000173) with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC).
In addition to strict compliance with local regulatory requirements, Payful has obtained the highest international security certifications, including PCI DSS.
Payful Card Security Statement
As the service provider for the Payful Card, we adhere to international financial regulatory requirements throughout our operations and have passed the highest international security standards such as PCI DSS, ensuring the security and compliance of every transaction.
Please note that any "wallet" features within the Payful platform do not constitute stored value facilities; specific details are subject to the platform's terms and agreements.
Furthermore, the use of the Payful Card does not provide a revolving credit function. The full statement balance must be settled by the end of each billing cycle.
